eBay have introduced new values for item condition. Designed to be more descriptive and give buyers a more detailed, accurate description of the item condition. The new entries have been developed to help manage customer expectations, decrease questions and help improve DSR’s.
Item condition will help customers filter searches further and improve navigation. The new options went live on the 10th of May and will become mandatory in the majority of categories on the 27th of July 2010.
You may have difficulty relisting items in eBay if you have not specified an item condition.
How does this affect frooition customers?
Frooition have further improved the listing process within the frooition software.
We have introduced a free update that moves the item condition out of the item specifics section into its own
section and added new values to the drop down.
“Instead of choosing between New and Used you will now have new options depending upon your category”
Instead of choosing between New and Used you will now have new options depending upon your category. For example:
- New with Tags
- New Other
- Manufacturer Refurbished
- Seller Refurbished
- For Parts or Not Working
How will this benefit me?
Your items now have another level of search, customers can filter between new, used, refurb and parts.
As a seller it gives you greater chances to sell relevant products to the correct customers, cuts down questions and reduces refunds due to incorrect items being ordered.
As a buyer it improves the buying experience as you won’t have to click through several pages of used and broken items when you are searching for a brand new item with tags.