From the customers’ point of view, there’s nothing better than an eBay purchase arriving earlier than promised. But in terms of eBay listing optimisation, if you are under-promising and over-delivering on your shipping schedules, you could be unwittingly damaging your visibility on eBay search and losing out to sellers who [...]

eCommerce businesses are just like swans. Above the water, they are all about elegant design and slick technology, while under the surface (in the warehouse), things are typically a lot more chaotic. Picking, packing and shipping is a business-critical process, especially when selling on online marketplaces like eBay and Amazon. [...]