InkFrog templates are broken. Your eBay listings don't have to be.
InkFrog Frooition — emergency listing rescue, zero disruption
InkFrog has shut down, and the templates and HTML they hosted are failing across eBay. Frooition is the Certified eBay Partner with 19+ years of listing-tool experience — we'll clean, repair and replace your broken listings before they cost you sales, search ranking or seller status. At zero risk to your store.
Rescue my eBay listings
Free audit. We'll respond within one working day.
Is this happening to your eBay listings right now?
If you're seeing any of the signs below, your InkFrog template stopped working because the hosting servers are offline — even if you didn't realise InkFrog was being used on your account.
Blank descriptions
eBay item descriptions showing as empty, blank, or only partially loaded.
Broken HTML & code
Error messages, broken HTML, or raw code visible to buyers inside your listings.
Missing template design
Header, gallery, or footer elements failing to load on your live eBay listings.
No cross-sell sliders
Cross-sell or related-items modules no longer appearing in your listings.
Blank on the eBay app
Mobile and app shoppers see nothing — even when the desktop view still shows something.
Falling views & conversions
A sudden drop in views, watchers, or sales over the past few days.
Broken description images
Product images uploaded to InkFrog's image hosting are no longer loading — those URLs are now permanently offline.
Active-content warnings
eBay flagging or stripping HTML from your listing previews.
Erodes buyer trust
Broken templates and descriptions look unprofessional and signal distrust — driving shoppers to competing listings before they reach checkout.
Most rescues complete in a few hours — even large eBay stores with tens of thousands of listings are rescued within one working day.
Bulk Listing Rescue is what we're built for. Your store stays live throughout, your sales history stays intact, and your listings go from broken to clean fast — typically a few hours for smaller catalogues and one working day for inventories of 10,000+ listings.
Optional add-ons to grow your eBay business
Once your listings are clean and working again, scale further with these optional Frooition services — all built around the same eBay-certified, done-for-you approach.
Listing, Inventory & Order Management
Every eBay seller tool you need, built into one platform — listing creation, bulk revision, real-time inventory sync, and centralised order management. Replace the spreadsheet juggling with a single tool your team actually uses.
Explore the platformeBay Listing Optimisation (SEO)
Managed eBay SEO from a dedicated specialist team — title optimisation, item specifics, keyword targeting, and Cassini-tuned descriptions to lift your listings up Best Match rankings and grow organic eBay traffic.
Learn about eBay SEOeBay + Shopify / BigCommerce Sync
Run one catalogue across multiple channels. Sync inventory, orders and listings between eBay and your Shopify or BigCommerce store — no overselling, no manual reconciliation, no SKU drift across platforms.
See multi-channel designInkFrog has closed — and their servers have gone with it
If you used InkFrog to build, host, or push templates to eBay, those templates were never fully self-contained — they relied on InkFrog's servers to load images, design elements, scripts, and HTML fragments. With those servers offline, every listing that referenced an InkFrog-hosted asset is now broken.
UK sellers searching for ways to fix broken eBay HTML or get InkFrog not working errors resolved are seeing the same root cause: hosted assets going dark.
29 April 2026
Announcement landed
Wix announced InkFrog will shut down on 1 June 2026. Email-only notice to existing customers — many sellers haven't even seen it yet.
31 May 2026
CSV export closes
Your last day to download listing data from the InkFrog dashboard. After this date, that data is permanently unreachable.
1 June 2026
InkFrog has closed
The platform shuts down. Live listings using InkFrog-hosted templates stop displaying correctly. eBay continues stripping active content.
Broken listings are quietly costing you money every day
Each day your listings stay broken, you lose more than just sales — you lose ranking, ratings, and Top Rated Seller benefits that can take months to recover.
Lost sales & conversion
Buyers don't trust listings with broken HTML or missing descriptions. They click off and buy from your competitor instead.
Best Match penalty
eBay's algorithm penalises listings with poor engagement and conversion. Broken listings drop down search rankings — fast.
Defect rate risk
Confused buyers leave negative feedback or open "item not as described" cases, threatening your Top Rated Seller status.
Mobile-first damage
Over 60% of eBay shoppers buy on mobile. A broken mobile template means most of your visitors see nothing useful.
Seller standing drop
Slipping out of Top Rated Seller means losing fee discounts, the trust badge, and reduced search visibility on every listing.
Trust & brand damage
A buyer's first impression of a broken listing is hard to recover — and even harder to undo across thousands of items.
19+ years of eBay expertise — trusted by 5,000+ sellers
Frooition has been a Certified eBay Partner since 2006. From our UK office, we've designed, built and maintained listings for thousands of sellers from independent stores through to category-leading brands like Dyson, Oxfam and LEGO. When eBay or third-party platforms make changes that break listings, we're the team UK sellers come to.
- Certified eBay Partner — recognised by eBay since 2006
- Registered eBay Developer — first-to-market on platform changes
- Specialist eBay design team — every template built for the platform
- Done-for-you delivery — we handle the technical work end-to-end
Common questions about InkFrog Listing Rescue
How quickly can you fix my broken eBay listings?
Fast. We can begin the audit within 24 hours, and most full bulk Listing Rescues complete within a few hours or one working day — even for larger stores. Inventories of 10,000+ listings are completed within one working day. Custom design projects take longer — we'll give you a clear timeline on your free consultation.
Will my eBay listings stay live during the rescue?
Yes. Your listings remain active and searchable on eBay throughout the entire process. We update them in place — no relisting, no loss of sales history, no loss of search ranking. Your store keeps trading.
Do I need to do anything technical myself?
No. Frooition handles the entire process for you. We'll need read/write access to your eBay account via standard eBay authorisation, and from there our team does everything — auditing, cleaning, and applying any new design. You won't need to edit a single listing.
How much does Listing Rescue cost?
Pricing depends on the option you choose and the size of your inventory. Option 1 (bulk clean) is the most cost-effective; Option 3 (custom design) is the most comprehensive. Every quote is tailored — submit the form for a free, no-obligation quote within one working day.
What if I have thousands of listings affected?
We regularly rescue stores with tens of thousands of listings. Bulk processing is exactly what we're set up for, and our team scales the work to your inventory size with no manual effort needed from you.
Is this related to eBay removing active content and HTML?
Yes — partially. The InkFrog closure is the immediate trigger, but eBay is also continuing to remove active content (JavaScript, forms, certain HTML) from listings. Our rescue process makes your listings fully compliant with eBay's current and upcoming HTML rules — so you won't need a second rescue later.
I'm not sure InkFrog is the cause of my issues. Can you check?
Absolutely. The free listing audit is exactly for this. Send us your eBay store URL and we'll review a sample of your listings and tell you what's broken and why — no commitment required.
Will my new design work on the eBay mobile app?
Yes. Every Frooition template — pre-designed or custom — is fully mobile responsive and eBay app compatible. We test extensively across devices because mobile is the majority of eBay traffic.
The rescue calendar fills up fast.
Lock in your free audit now, get your listings clean and converting, and walk into June with your eBay business intact.
