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Since October 2017, Google Chrome users will see the message "Not secure" in the browser's address tab when they visit HTTP pages and HTTPS pages that include HTTP content. Other web browsers will likely follow suit and make similar changes in the future.
eBay pages are served via HTTPS, however if sellers have used non-secure HTTP content (such as images), Google Chrome still considers the page in-secure.
From January 2019 eBay will block access to none secure, none HTTPS pages.
To ensure that your buyers don't see the "Not secure" message when using Google Chrome, eBay is making a change to how desktop users view such content in item descriptions. Listings with HTTP content will have a button reading "See full item description" - creating an additional step for your buyer.
HTTPS compliant listings will continue to be shown as normal.
eBay's links policy states that sellers are no longer allowed to share contact information in item descriptions, images or eBay Shops. This policy applies whether the link is clickable or not.
eBay sellers need to remove contact information from both active and new listings. This includes information included in images such as phone number, email, or even a store physical address. eBay messaging tools, such as My Messages or Best Offer, make it easy to communicate with customers and create a clear record of interaction in case of disputes.
Links that direct customers to a site other than eBay are only permitted from approved domains as long as they link to:
For the links that you are permitted to use in your listings, the target="_blank" attribute must be used in your HTML item description.
We recommend you have your compliant hyperlinks updated, and non-compliant links removed at your earliest convenience, to avoid disruption to your listings. If you have multiple listings with links that need to be changed or removed, contact us about listing rescue.
