Tag: safe internet shopping

Building trust on your ecommerce website

building trust on your ecommerce website

Building trust on your ecommerce website is essential to its success. Here, we share some key points on creating a website that lets customers know that they can buy from you with confidence. Contact information The biggest way to reassure customers that you are a trustworthy business, is to make it immediately clear how they can contact you. Email and phone number should not need to be searched for. Social media and chat functions on the website are also valuable. The more methods you offer customers for contacting you, the better. Making your customer service as easily accessable as your products is a massive part of building trust on your ecommerce website. To be extra customer friendly, put a note… Read more »

Be sensible about security – Get Safe Online Week

This week (12th to the 16th November) is Get Safe Online Week 2007 and Get Safe Online is sponsored by the government to offer independent, expert advice on how you can stay safe and secure when using the internet. With online fraud and identity theft are on the rise, it is imperative that internet shoppers protect themselves from their PC upwards. 1. Use a firewall. A firewall is a first line defence against hackers and virus attacks. It acts as a barrier between the public network and yourselves. Windows does have its own firewall (I would only recommend Windows XP and Vista, as the older versions of windows are now obsolete in security terms) Firewalls are not sufficient on their… Read more »