Tag: online retail

6 Factors That Consistently Contribute to Landing the Buy Box Across Marketplaces

6 Factors That Consistently Contribute to Landing the Buy Box Across Marketplaces

The buy box is a famous concept in the eCommerce industry. It highlights your listing and items over your competitors, in some cases even hiding them altogether. Marketplaces like Amazon, eBay, and Walmart combine similar listings. Sellers with the same product get stacked using algorithms surrounding price, seller ratings, customer satisfaction, and more. On Amazon, more than 90% of sales go through the buy box, and winning the buy box gives you a huge boost in visibility over competitors across all marketplaces. Consumers are more likely to simply hit “add to cart” or “buy now” rather than scrolling down to review options. If you don’t have the buy box, only 10% of consumers will ever consider your product, and that… Read more »

Building Trust Without Customer Reviews

Building trust without customer reviews

The opinions we find most compelling are always our own. This is true for you, and it’s true for your customers. It’s far easier to give people the information they need to reach their own opinions than it is to convince them to agree with your opinions. High performing e-commerce sites give customers the information they need to make confident buying decisions. In e-commerce, sharing customer reviews is one of the most effective ways to offer information. Retail giant Amazon is probably the best example of the power of customer reviews, and the success that can come from leveraging them well. But customer feedback is not the only way to win buyer confidence. There are several ways you can establish… Read more »