The eBay product based shopping experience was introduced earlier this year for a few selected products. It has been very successful, increasing sale speed and getting great feedback from customers. In the eBay summer release 2018 it has been announced that the product based shopping experience is expanding to include [...]

Running a business alone or with a small team requires constantly juggling tasks. Prioritising the tasks that best use your talents is difficult when all the tasks you have on your plate are vital for keeping your business afloat, and time is at a premium. This is why automation is [...]

Amazon has 175 million monthly visitors. So there's plenty of room for every seller to carve a profitable niche for themselves on Amazon. Just listing items on Amazon will naturally get traffic to your listings. Amazon customers are savvy comparison shoppers though, and competition in this marketplace is fierce. So [...]

“If there’s one reason we have done better than any of our peers in the Internet space over the last six years, it is because we have focused like a laser on customer experience, and that really does matter, I think, in any business.” - Jeff Bezos Amazon is a [...]

Trust is the biggest obstacle to sales online. Customers only ever buy from businesses and sites they trust. Established marketplaces like eBay and Amazon have grown through their relentless focus on trust. If the item is available on the marketplace they are loyal to, customers will choose to buy there. [...]

Starting your first e-commerce business is a lot like becoming a parent for the first time; you can read all the books, but nothing ever quite prepares you for the reality of it. There's so much to learn, and you need to learn fast! Because in the early days, without [...]

You put a lot of work into getting people to your store. AdWords, social media, SEO - it's all time and effort that will be wasted if the customer doesn't have a great experience when they get to the product page. As e-commerce designers, it is our job to make [...]

Ebay says that 63% of purchases are currently delivered in three days or less, but 63% is not enough for today's customer, empowered by unparalleled choice in an increasingly competitive e-commerce space. That percentage will undoubtedly increase now that eBay are expanding their guaranteed delivery scheme and backing guaranteed delivery times [...]

SEO for e-commerce is a vital part of customer acquisition and something that every merchant should have a working understanding of. SEO for e-commerce does not need to be complex or scary. We have broken the following guide down into easy chunks so that by the end of reading you [...]

Ebay has introduced product based search results for one simple reason; what works for buyers, works for sellers. The buyer experience improvements which encourage customers to buy more items, and to buy more frequently, result in higher turnover for sellers. But what improves the experience for customers in one category [...]