Good customer service on eBay starts the moment a buyer searches for your products. Every subsequent touchpoint with that buyer represents an opportunity to win their business or lose out to a competitor.  The good news is, optimised customer service doesn't have to mean spending more time in conversation with [...]

Six years after the UK voted to leave the EU, the transition is still causing significant problems for many eBay sellers hoping to sell their products in Europe. While it is unlikely that selling into Europe will ever be as easy as before Brexit, there are solutions that aim to [...]

eBay has reminded its sellers that they must comply with the new German Packaging Act (VerpackG) from July 1, 2022, if they wish to continue selling into the German market. This is the latest update relating to new environmental laws coming into effect worldwide and follows hot on the heels [...]

After two years of remote working and Zoom meetings, many small business owners are relishing the opportunity to get out of the office and network with their fellow entrepreneurs. The team here at Frooition is no different. We’ve very much enjoyed re-connecting with online retailers at the recent eBay Business [...]

The second episode of The Frooition Podcast is now available to stream on Apple Podcasts (iTunes), Spotify, Google Podcasts, YouTube, or wherever you get your podcasts. In this show, Frooition's John W. Hayes speaks with Hank Hoffmeier from iContact, about the opportunities available to small businesses with retail stores on [...]

Frooition will be joining eBay UK on the road as their small business roadshow hits Newcastle on 9th June and Glasgow on 16th June. As with previous events in Sheffield and Salford, the event will be jam-packed full of advice about optimising your eBay listing strategies and scaling your business [...]

Frooition is delighted to announce the inaugural episode of The Frooition Podcast is now available for streaming. In this first episode, we speak with Dave Furness, founder of the eCommerce news site eSeller365, about the challenges small business owners face when scaling their businesses on eBay and Amazon and the [...]

Listing optimisation was a recurring theme at the recent eBay UK Roadshow in Salford, Greater Manchester. Throughout the day, eBay's leadership team hammered home the importance of expedited shipping, careful use of item specifics, and images to enhance their sellers' opportunity to be found in eBay search. One question in [...]

eBay UK has issued guidance to its sellers stating they must remove single-use plastic items from their listings before June 1st, 2022. The advice follows in the wake of new laws in Scotland banning the sale of environmentally damaging single-use plastic items. Sellers should comply with these new laws by [...]

If the thought of tuning into the TV news fills you with dread, you're not alone. Let's face facts; the current news agenda is pretty depressing. From the war in Ukraine to the cost-of-living crisis, the ever-present threat of global warming and the ongoing pandemic, it's little wonder why people [...]