Category: eBay Design

Seller Stories: Bernard Savage – How to sell bespoke items on eBay

Bernard Savage eBay design

Bernard Savage make bespoke kitchens and furniture. They manufacture and sell from their showroom in Wolverhampton, where customers can see and touch the solid wood pieces. Buying from Bernard Savage is a unique luxury experience. Customers can even select raw tree trunks to have furniture carved from. However, they had never sold online. They were unsure how people shop for bespoke products online and how they would find these customers. Also, they didn’t know how to translate their luxury showroom sale experience into an online experience. But in 2018, eBay retail revival came to Wolverhampton. eBay Retail Revival offers brick and mortar retailers help finding customers and expanding their business online. The eBay team support retailers through every stage of… Read more »

5 features every eBay listing needs

eBay has over 168 million active buyers and it’s growing daily. So how do you make your listings stand out from the crowd and convert to sales? Let’s run through the six key features every eBay listing needs to entice customers and convince them to buy.   1. Quality Images   An image speaks a thousand words – it may sound cliché, but its true. Images are an important part of your item description. More than half of online shoppers think that product visuals are more important than product information, reviews, and ratings. Images are a key part of the description and should be clear and not misleading. eBay only allow sellers to use manufacturers photographs if the item they… Read more »

Bulk Revision – Now Even Better!

Frooition multiple design bulk revision

Frooition have created a whole host of eBay certified listing tools and software. But our most popular is eBay Bulk Revision. Doing just as its name suggests, Bulk Revision allows sellers to revise and edit listings in bulk lots. Using bulk edit, you can edit a thousand listings in the same time or less than it would take you to manually edit one. For sellers with hundreds or thousands of listings, Bulk Edit changes the working day. It gives sellers time away from listing products so that they can focus on marketing and fulfilment. Recently, Frooition made huge updates to this classic tool. Sellers who have trialled the new and improved Bulk Revision have been thrilled with even bigger time savings. Here’s… Read more »

eBay Summer Seller Release 2018 – Product based shopping experience

eBay product based shopping experience

The eBay product based shopping experience was introduced earlier this year for a few selected products. It has been very successful, increasing sale speed and getting great feedback from customers. In the eBay summer release 2018 it has been announced that the product based shopping experience is expanding to include more product categories. What is the product based shopping experience? When a customer searches on eBay they are usually presented with a long list of results. It is then the customer’s job to refine this list using the filters provided. Product based search results show buyers a more clearly structured results page, grouping identical items together and making it easier for customers to compare individual listings. For items like an… Read more »

Multi-channel marketplace selling – Which is right for you?

online marketplaces

UPDATE: Frooition have updated their service offering for Multi-Channel Design.  Video of how Multi-channel wins more business. The higher number of customers that see your products, the higher the number of sales you make. The simple science of e-commerce. Only it’s not simple, is it? Cutting through the noise online and making shoppers aware of your products and offers is hard. Marketing is a never-ending task – social media, email, and other channels are of course all important. But one way to instantly guarantee exposure to an increased audience for your products is to showcase them on more marketplaces with a multi-channel sales approach. Selling your products on online multi-channel marketplaces gives you access to customers who often start their… Read more »

Hidden Active Content

Active content is a broad term which covers any type of non standard text that can be included in item descriptions to provide additional functionality. Examples of active content include Javascript, Flash, plug-ins and form actions which can be used to create features such as cross-promotion modules or video players. Fron June 2017, eBay will limit the use of active content in all new listings across all devices, and it will not appear by default. Later in 2017, eBay plan to remove or block listings with active content. Ebay are encouraging sellers to check if their listings contain active contentby following this check list. They are also sending out emails alerting people to listings which contain active content. Some sellers… Read more »

Video in e-commerce

Face book live, vloggers and branded content on Snapchat are some of the most powerful, fastest growing internet channels. Martha Stewart opened Channel Advisor’s Catalyst 2017 in Nashville last week saying that she can get up to 500,000 people viewing facebook live videos which she shoots from her phone. Consumers and brands can’t get enough of video content. Video in e-commerce is also a growing trend, and it’s becoming increasingly important. Our internet experience is getting faster and becoming increasingly mobile. We want information quicker and with less effort. Videos allow us to absorb more information, faster than any other content form. In the past two years, time spent watching video online has increased by 38.5%. Video increases time on… Read more »

Mobile commerce and eBay

mobile commerce

Two thirds of people now own a smart phone. Anyone who owns knows how incredibly addictive they are. We check them around 40 times a day on average. The top uses for them are checking social media, banking, and shopping. As the internet landscape is fast changing into a more mobile one, Google now ranks mobile friendly sites above their non-optimised competition. Fastest growing e-commerce segment The most online shopping in the UK is done via smart phones and tablets. Ebay Q2 results for 2016 showed that over 50% of eBay sales now involve a mobile device. Mobile commerce is the fastest growing sector of e commerce, with 15% yearly growth. Retail experts credit the increase in mobile commerce to… Read more »

Why cross selling is so important – and how so many eBay sellers are getting it wrong.

According to Marketing Metrics, the probability of selling to an existing customer is 60 – 70%. The probability of selling to a new prospect is 5-20%. When a customer is making a purchase, they are already in the mind set to buy.  It is the best time to sell them other products. Increasing average sale this way is what successful online entrepreneurs often refer to as “making all the profits on the back-end.” In 2006, Amazon reported that cross-selling and upselling contributed as much as 35% of their revenue. Both techniques are important to customer experience and maximising sales. The difference between cross selling and up selling      Which is right for your business? There is no reason not… Read more »

The active content design solution chosen by eBay.

eBay Active Content Compliant design

In business, proper planning and preparation is often the difference between success and failure. Future proofing your eBay business, avoiding penalties and getting the best ranking for your products requires you to follow eBay policies. Currently, that means having an eBay active content compliant design before June 2017. As an eBay certified provider, we were informed of the planned changes to active content policy before they were announced to the public. We were bound by non disclosure until eBay made the announcement, but from the moment we knew about the planned changes, creating a solution to help sellers move through smoothly was our biggest priority. Ecommerce moves fast. So as ecommerce specialists, we don’t procrastinate. Ebay asked us to help… Read more »