eBay.com Seller Release 13.1:: Feedback Protection

This Feature applies to eBay.com & eBay.co.uk.

EBay have taken steps to help protect sellers by introducing feedback protection for unpaid item claims. Currently if a seller files an UPI (unpaid item claim) against a buyer and wins the buyer can still leave negative feedback that unfairly harms the seller’s reputation.

The new system automatically removes buyer feedback if a seller wins the UPI claim.

Key Features:

  • Feedback will be removed for sellers that win a UPI claim
  • Seller standards are also protected for sellers that win a UPI claim

Live Date: TBA