This Feature applies to eBay.com & eBay.co.uk.
EBay have taken steps to help protect sellers by introducing feedback protection for unpaid item claims. Currently if a seller files an UPI (unpaid item claim) against a buyer and wins the buyer can still leave negative feedback that unfairly harms the seller’s reputation.
The new system automatically removes buyer feedback if a seller wins the UPI claim.
- Feedback will be removed for sellers that win a UPI claim
- Seller standards are also protected for sellers that win a UPI claim
Live Date: TBA