Do businesses really appreciate how much an eBay presence is complementary to their e-commerce strategy?
The answer, until recently, has been no. But times are changing, corporates, SME and sole traders alike are embracing eBay, accessing not only the 14 or so million registered ebayers in the UK but also a massive international market.
The real problem up until now has been to do with skill sets, cost, and time – Has anyone really got resource to throw at setting up an entire business unit specifically for eBay? The answer generally is no, it is generally the case that most businesses will “dip their toes” first but rapidly it becomes clear to most that eBay represents a vast revenue stream. So where next? Well, to grow and scale really are the challenges that present most businesses with “blockers”, moments in time where it really would be easier to “put on hold until we are ready” – I have seen this many times – yet 6 months or a year on I have also seen businesses panic about being left behind and therefore scrambling and making mistakes.
My advice to any corporate, SME or sole trader would be this – Include eBay into your e-commerce planning now – this is essential as eBay represents the largest on-line marketplace in the world. Correct planning allows you to establish and scale out an eBay operation complementary to existing e-commerce routes to market, the next e-commerce planning session you organise should have this on the agenda!