Preventing Cart Abandonment

cart abandonment

Cart abandonment is when a customer comes to your e-commerce store, puts items into their basket, but never actually makes the payment and completes the sale. So close, yet so far. It’s an incredibly common scenario, and a constant source of frustration for retailers. Statistics show that, while numbers can vary between industries, the typical […]

Handling Complaints Via Social Media

Handling complaints via social media

Social media It allows us to reach out to customers all over the world and interact with them in a way never possible previously. For many small businesses, this ability to speak as an industry authority to such a wide audience via social media, to showcase products and build customer loyalty is invaluable. But nothing […]

BigCommerce VS Shopify

BigCommerce VS Shopify

BigCommerce vs Shopify is a battle of the features between two of the most popular e-commerce platforms. To help guide you towards which solution may be best for you, we have made a brief comparison of the key features of both Shopify and Bigcommerce’s standard packages. Design Design is massively important to e-commerce conversion rates. […]